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ePacket Delivery From China: Why You Need to Use It

15 min read

Dropshipping on eBay from Chinese suppliers is getting more and more popular. Experienced eBay sellers who are dropshipping from China for a while already know that the bad reputation of Chinese production, service, and delivery speed is no longer an obstacle due to shipping methods like ePacket.

Whether you are an experienced drop shipping store owner or a newbie in the eCommerce field, your goal is similar: to keep your customers happy and satisfied by delivering their orders fast.  If you are looking to learn how to start dropshipping on eBay from Ali Express then using air-shipping methods like ePacket is a best-practice you should probably get familiar with.

We will cover in plain English all you need to know about this global courier service in this article: 

  1. What is ePacket?
  2. The advantages and disadvantages of using ePacket: 
    Dropshipping with EPacket: reasons to choose it.
    What are the disadvantages of shipping with ePacket? 
  3. How long does ePacket shipping take?
    Shipping time in the time of Coronavirus pandemic
  4. How does ePacket delivery work?
     – who delivers ePacket? 
    where can I get the ePacket package?
    which countries can I ship with ePacket to?
    – what are the ePacket package weight, size, value requirements? 
  5. How to check if the seller offers the ePacket shipping? 
  6. what is ePacket tracking? 
    Is it possible to track the ePacket orders? 
What is Epacket ?

What is ePacket? 

To start with, ePacket is a shipping method, not a carrier, for global manufacturers and wholesalers that appeared in 2011 as the cooperation between The United States Postal Service, or USPS, and Hongkong Post, targeted to improve the logistics shipments from China and the trade between those nations.  Many big Chinese eCommerce websites like Aliexpress, Bangood, Chinabrands, GearBest, etc offer it among the available shipping options. 

The results of this cooperation, ePacket, allows you to ship the products from China and Hong Kong with the shipping time of a few days. That became its unquestionable advantage, comparing it with other delivery options. 

What Makes ePacket Faster And Better?

The reason ePacket is so much faster than other shipping methods is that until 2011, most of the products that were dropshipped from China were shipped by sea. ePacket changed the game mostly because it’s by-air shipping.

Another proof that airplanes get to their destination faster then boats.

Moreover, most by-sea shipments are being shipped in big containers and do not offer any tracking option. By air, using advanced technologies for handling logistics, ePacket shipments are traceable using a tracking number.

ePacket Is Sometimes Called By Different Names

It worth mentioning that some Chinese sellers can use other names for ePacket, for example,  EUB or e-Youbao (e邮宝).  In an alternative way, ePacket can also appear as Suzhou EUB, SZ-EUB, FY-GZ EUB, HZ-EUB, ePacket-PT, and ePacket-YW.

Dropshipping with ePacket: Reasons to Choose It

Dropshipping from Asian suppliers is a special business model. Chinese sources usually are more dropshipping-friendly, as there are many stores that offer a special discount or an official resale agreement for those who dropship. Ali Express even has an entire dropshipping center section on their website.

There are fewer brand violations and less competition. Besides, their lower prices allow the drop shippers to make higher profit margins. It is even recommended for beginners to start by dropshipping from China, which makes it sound too good to be true. Is that so?

The Downside of Dropshipping From China

The main downside of this dropshipping business model is the relatively long shipping time. No 2-days shipping means that as an online seller, you can’t really compete with sellers that store their products in local warehouses like the Amazon fulfillment centers.

Still Worth It.

Like in every business, every decision you make has both up sides and down sides. It is a matter of weighting both of them to see if the upsides worth it or not. And in case of dropshipping from China, at least since by-air shipping methods like ePacket were introduces in 2011, the upsides are totally worth it.

If you are a seller who wants to keep buyers happy, you need to know the best shipping solutions to minimize this negative aspect… and it is here, where ePacket enters the game. 

epacket boxing

Why the eBay sellers choosing ePacket in dropshipping from China? 
Let’s look into the 5 most popular reasons: 

  1. Fast shipping
    ePacket is faster than other delivery methods used in China and Hong Kong. It allows you to cut a few weeks from the shipping time.
  2. Affordable
    It is almost as prompt as DHL or UPC, but it is cheaper, way cheaper.
  3. Reliable
    This shipping courier confirmed its reliability with millions of delivered items by providing trustful service, keeping the promised timelines, good quality of the packages, and trackability.
  4. Tracking throughout all delivery time
    The ePacket method brings the buyers and sellers the tranquility because it provides the possibility to track the parcel all across the globe tracked completely from origin to destination. 
  5. Free returns on undeliverable packages
    Sellers and buyers get free returns for any products that can’t be delivered.

What Are The Disadvantages of Shipping With ePacket?

Conversely, the ePacket service has a few cons: 

  1.  It is only eligible for light-weight products: 
    The ePacket shipping method has its limitations, and if you want to sell heavy items, you would need to choose another method. 
  2. Not available worldwide: 
    For now, ePacket ships to a certain number of countries only. 
  3. Customers may pay the customs charges: 
    It’s an international shipping issue in general, but as ePacket goes through the custom clearance, the customer may pay the additional applicable taxes upon arrival.

How Long Does ePacket Shipping Take?

Before the ePacket shipping solution, the delivery of the products from China was made by sea and it could take up to eight weeks. ePacket brings us the opportunity to ship the items from Chinese manufacturers faster and, normally, the shipping is made within 30 days depending on the destination location.

Thereby, commonly the estimated shipping time for some countries is the next: 

  • United States: 10-20 days
  • Brazil: 20 to 30 business days
  • Mexico: 20 business days
  • Russia, Ukraine and Saudi Arabia: 7-15 business days
Comparison of the time of different shipping methods on Aliexpress

Despite the fact that some orders might arrive a bit earlier or later (holidays, bad weather, the slow national post service or pandemics might influence the shipping time), ePacket is the best solution to cut few weeks of waiting, comparing with the alternative global couriers.

Carriers like DHL, FedEx, or USPS can offer more prompt shipping, but their quick delivery will cost you 20$ extra, sometimes, even more…

USA Shipping rules for epacket EMS
The comparison of the shipping fees of the fast delivery services in Aliexpress

Shipping Time In The Time of Coronavirus Pandemic

During the pandemic time, public health and safety is the main concern. The implementation of the measures to prevent the spread of the virus included many restrictions all over the world: lockdowns, quarantines, closed businesses, travel bans, etc.

Together with the aforesaid, the ePacket shipping time might take the longer time when such safety measures take place (around 20 – 40 days, instead of 15-30 days). That is because ePacket sends its parcels with the passenger flights, not with the cargo planes, and sometimes it takes them time to wait for getting enough orders to pay for the plane. Nonetheless,

At the time of publishing this article, in August 2020, the shipping time is already returning back to the norm. The main concern is the upcoming winter and the fear of facing a second wave of the virus spread.

How Does ePacket Delivery Work?

Who Delivers ePacket? 

epacket delivery animation

In the beginning, China Post EMS delivers an order to the Chinese border and then passes it to the destination country. Once the items arrive at the sorting center, the national postal services pick them (e.g. USPS in the US) and finally ship them to the closest post office to the indicated in an order address. 

In case you set your shipping policies to ePacket delivery, your buyers might ask you about it. Here is an answer you can provide them as well:

Where Can I Get My ePacket Package?

The ePacket global courier guarantees quick delivery to the customs of the destination country. From this point on, the national postal service gets the responsibility to hand over the product to you. 

As soon as you get delivery confirmation, you can pick up your ePacket package at a local post office or check your PO box.  If your national postal service offers this option, they can bring the package right to your door.

Which Countries Can I Ship With ePacket To? 

The first thing you need to take into consideration is that ePacket shipping courier ships not to all countries. Although the list is continuously growing, it is crucial to know where your products can be shipped. 

As of April 2020, ePacket is available for 44 countries:

List of 44 countries where Epacket ship to.
Where does ePacket ship to? The list of 44 countries

Nota Bene: The list of the countries can vary, depending on the source, so it’s always recommendable to specify with your supplier if they can ship the product to your country with ePacket. 

ePacket Package Requirements And Limitations

What is the ePacket package weight limit? 

In general, it is mostly available for light-weight items, because the product package, including the box and filler material, should weigh less than 2 Kg (4.4 lbs) for all countries. The exception can be only Israel with the limit of the package not weighing more than 3 Kg (6.61 lbs) and the UK, where it is allowed to ship the packages with the weight up to 5 kg (11.02 lbs). 

If you are trying to find what to sell on eBay and you plan on focusing only on products that offer the ePacket shipping method, that is something to keep in mind.

What Are The ePacket Package Size Restrictions? 

Box epacket

Minimum package size 

The minimum size of the order depends on the type of the package. 

The minimum package size for a rolled-up packet has 11 cm length. Besides, twice the diameter plus the length should be more than 17 cm (2d + l >= 17).

In terms of a regular packet, it should have 14 cm length and 11 cm width minimum. 

However, if you are planning to purchase or to sell even smaller items, it would not be a problem at all, because the suppliers can take the larger box and add some filler material. 

Maximum package size

Speaking about a rolled-up packet, its longest side should not be more than 90 cm. Additionally, twice the diameter plus the length should not be more than 104 cm (2d + l <= 104).

The longest allowable side of a regular package is 60 cm. Plus, the sum of the length, width and height must not be greater than 90 cm (l + w + h <= 90).

Packing for drop shipping

Does ePacket Have a Value Limit?

Yes, along with the weight and size limits, the ePacket parcel also has a value limit. Epacket can ship the products that not exceed 400$ value. 

Now, when you know the fundamentals of the ePacket courier work,  let´s figure out how we can simply verify if our vendors offer this shipping option.

How To Check If A Dropshipping Supplier Offers ePacket?

If you decided to dropship the products from Chinese sources using ePacket shipping solution for faster and more reliable delivery,  once you found your best-selling item, make sure that the supplier offers ePacket shipping service. 

Let’s have a look at how to do it on Aliexpress quickly.

Firstly, locate the shipping service offered by default for this product and click on it: 

AliExpress epacket shipping to USA
The view at the product on Aliexpress

Then you will be able to see all the shipping services that this seller offers for this item. Secondly, you can choose ePacket among those couriers, if the shipping fees and time of delivery suit you: 

ePacket shipping methods
The view to the shipping services window in Aliexpress

One of the reasons why dropshippers like ePacket is because frequently the customers get their orders earlier than expected. It can push them to leave the positive feedback (of course, if you will not forget to indicate the estimated shipping time for this listing in your online shop).

Small tipalways check the reviews for the products you want to dropship, there is a lot of helpful information for your consideration! For example, you can see how long did it take to ship the ePacket parcel to different countries: 

Epcaket Reviews screen
The Aliexpress product reviews.

What Is ePacket Tracking? 

One of the advantages of the ePacket shipping method is that it includes the tracking of the package across the whole globe. It’s a big advantage because if you are an owner of an e-Commerce dropshipping business, you’re certainly interested in providing the best customer experience to your buyers.  Even if you’re buying the product for yourself, to be able to track an item end-to-end keeps your mind in peace. 

How To track the ePacket package?

Once you get the tracking number from your dropshipping supplier, you can check the delivery status of an order on the China Post EMS website, or, as an alternative,  track it with the next  third-party tracking services: 

It’s very easy to check the tracking number information if you’ve purchased a product in such site as Aliexpress. All you need to do is to open your order information in      My Orders >  Locate your product > Track Order: 

epacket tracking orders
My Orders section in Aliexpress

Normally, you can recognize the ePacket tracking number, as it starts with LM, BZ, LX, LN, LZ, LW, LF, LK, KQ, LO or LL, followed with nine digits and CN, e.g.:

  • LT948052942CN
  • LK930283991CN
ePacket tracking looks like
ePacket delivery information for an order in Ailexpress

If you are dropshipping, make sure you let your buyers know that the item comes from China and its estimated shipping time (for instance, you can do it in the description of your shipping policy). It will reduce the number of cancellations and save you from bad feedbacks.

Final thoughts 

Dropshipping from Ali Express and other Chinese suppliers provides eBay sellers many advantages, except for the longer shipping time. If you use international shipping, it is crucial for you to be prepared for its benefits and limitations.

The ePacket shipping method allows dropshippers to use a low price advantage and, affordably and calmly, cut a few weeks from the usual delivery time from China with a possibility to track the parcels from door to door. 

The most important is that ePacket allows the eCommerce vendors to grow the dropshipping business and provide the best possible customer service. 

Written by Diana Velyka

Diana joined DSM Tool in 2019 as a Customer Success Manager and helped thousands of e-commerce owners to run their online shops. Today, she is a part of the content team of Dropship Academy where she focuses mainly on the drop shipping research to help the global entrepreneurs start and grow their businesses. In her free time, she enjoys traveling the world, playing the guitar and learning languages.

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