Thursday, 23 August 2018 by Michelle Ofiana
Customer service is part of every business, and one of the biggest challenges you could face is to deal with angry online customers while maintaining good customer service. This is one of the most important things in running a drop shipping store - however annoying it may be.
Thursday, 19 July 2018 by Michelle Ofiana
Good customer service is all about how you treat your customers before and after sales. Your ultimate goal is customer satisfaction. In order to deliver good customer service, it takes a few added resources, valuable time, and money. This little investment leads to customer satisfaction which can result in favorable word-of-mouth for your business. The main
Thursday, 07 June 2018 by Guest Author
Product returns are an inevitability of selling online, whether they occur due to a product arriving in a damaged state, the customer simply changed their mind, or that the product description didn't accurately describe the item. Come to find out how to minimize them!